We recently had a ProjectEV Smart (ha!) chargepoint installed at home (OZEV scheme), but while we are waiting for the manufacture to come and sort out a crucial software issue, I have experimented with a scheduled charge program (as the charger is currently set to always on, dumb mode).
The scheduled charge works most of the time (possibly the known Renault app issue), but what doesn’t seem to work is commencing another charge period without unlocking and relocking the cable. Basically the connection times out and the ZOE is left stuck trying to communicate with the chargepoint.
I am going to raise this with ProjectEV when they visit this week, as the whole point of getting their (highly recommended by local MCS and OZEV installer) chargepoint was solar / ‘time of use‘ tariff integration, so leaving the car plugged in to take excess solar/charge on cheap tariff won’t currently work. Perhaps there’s a setting they need to change.
However, I would great appreciate finding out if this a known issue with ZOE, ie do only certain smart chargepoints work with it correctly/might ZOE need a software update?
I have a 68 plate ZE40 R110.
Thank you for any advice anyone might be able to give me!
Test result from last night: charges scheduled at 20:00 for 22:00 - 22:30 and 08:00-09:00; 22:00-22:30 worked fine; car left plugged in but morning charge didn’t happen. ProjectEV engineer on his way now so will ask him to check if there are any power saving settings etc that need adjusting, as it appears to be the charger that is not waking up when ZOE does!
ETA: Charges were all scheduled in-car.
Aargh, my test didn‘t work 😞 I think it’s the chargepoint as the ZOE said ‘ongoing checks’ but didn’t seem to authenticate the connection with the chargepoint. I will try one last test, leaving it plugged in overnight and setting a charge for tonight and then the morning, to see if it is anything to do with only being anle to have one charge period per day on the car scheduler. Then ProjectEV should have enough info to check their bloomin charger haha!
have your subs run out of the ze40? you could ring customer service and ask them to renew it normally asking nicely they do it for free
Hi, have you tried setting up the charging schedule within the car rather than the app?