Pod point charging issue

The Tesco chargers are hit or miss for me.

but it might be worth another go when the weather is wetter

as i find some will work when its wet that would not work before.

As a solution i have not found one yet.

There is updates that Renault do for a price but even that might not cure

the problem.

I am thinking of getting the Brake Fluid and coolant done together and that would include any updates at the same time, The cost from DSG Morecambe was £420.00 when i asked in June 2022.

I try to try to use mainly 22kW chargers from MER , Raw charging , Connected kerb and Geniepoint which so far work everytime.

I think its down to the installer of the chargers and how good they are with fitting the earthing of the posts.

I went to Gridserve in Norwich and tried the 22kW and ended up with my cable being stuck there for 24 hours.After my Zoe killed the power to the 22kW Charger.

So my cable was stuck in the charger overnight , Gridserve did lend me a cable until the next day.

It would have been nice if Gridserve could have of warned me first,

Because a few hours before i arrived another Zoe and a Leaf had the same problem but lucky for them there was someone on site that could reset the charger.

Photo of a Mer charger which looks like the Geniepoint one too

@Haushinka I

Thanks I always try leave info for other zoe owners that may have a picky Zoe like mine😀

I tried the Hubsta in bridlington but the Octopus Card would not work plus the signal at that location was bad.

Octopus did sent me a new card but i have not used it yet.

I have tried the Mer ( Was Charge your car when i tried it ) charger at cross hopital Scarborough that one has never worked for me plus a tesla model owner also had a problem too.

Might try again if its raining while in that area to see what happens.

We drive to whitby , Scarborough at least once a month and have found the Connected Kerb chargers in Pickering , Malton , Hemsley aways work with good 22kW speed and price.

Tesco Chargers at Catterick and Askam Bar York 22kW both no problems .

Plus we just joined CSSC for £54 a year which also gives you access to english heritage around the UK and so far have travelled more around North Yorkshire this year then ever before 😀

https://www.cssc.co.uk/

@David Parr your reviews/reports are greatly appreciated - especially in an area where EVs are still few and far between! I was so pleased to see another ZOE owner had been in the area ☺️

I actually met a really local (same town) fellow ZOE owner 😱 in Tescos the other month, passed on all the info I had gleaned from the other online groups etc which they were grateful for - if I see them again I will give them the details of this club!

Thanks for the additional info on local chargers - it’s reassuring to know where they will work ☺️

Ooh thanks so much for the link to CSSC - we can join too (us public sector lot haha) - never knew about it, and we love visiting heritage sites! 😃👍🏻

@Haushinka

Thanks again always like to help fellow Zoe / EV owner's.

Like you said still a bit of a desert in some areas and when it comes to finding a working charger when you get to it you just want it to work.🙏

Found out about the CSSC when on Google looking for the cheapest English heritage price and found there website .

So far we have been to over 6 places in the last month around Yorkshire and visited a couple while away in Norfolk last week.

Thank Again

David

@Jerry Lovegrove

Sometimes unless you have been on a long run the fan may not run very loud

and the sound is more likely to come from the back under the rear wheel arch.

when i stopped at a Rapid in market place Swaffham ( mine is a Q90 Zoe so can do up to 39kW on AC ) After 130 miles drive fans in the front and back kicked in.

the fan in the rear is very random. I've just done a 5 min journey to Tesco, connected to 22k and the fan kicked in after a couple of mins. Outside temp 13c. Did the same thing last week and no fan! It was a lot warmer then as well. Not sure if I will ever understand what exactly goes on.

@Jerry Lovegrove

The fans switch on and off on the Zoe so I would not worry about it.

But If you have a 0B11 dongle and use the CanZe App you can see the battery temperature .

In the winter you hardly hear the fan unless you have been on a long trip.

In the spring / summer the fans are more noticeable.

Plus sometimes when I plug in at home on my 7kW charger before a trip the fans will start and sometimes not but more likely at this time of year .

In winter on my Zoe to get the battery temperature really high ( 25- 29 ) I would need to drive constantly at 70 mph for over 80 miles.

My Q90 does use AC 43kW as well as AC 22kW but the battery needs to be really warm in the winter to get the best charging speed just like some other electric cars .

@David Trewern that is one thing that concerns me. I always secure the the charge via the app. Definitely did on this occasion, but have my doubts about it being 100% correct.

As I've had so much difficulty recently I make sure all is done correctly. I will try again and on other 22k units to see if I get more consistency. Thanks.

@Jerry Lovegrove Hi Jerry, I once had this happen to me where I had only taken about 10kw when I returned to the car an hour later. , I had red light at front, so I tried the other side of the post and left it to get me a normal charge. Inside the car it said something like earth fault charge stopped.

It was via a rfid card and not an app, but that is something I'll need to watch out for if using an app.

Thanks Jon.

Not noticed this even in the warm weather. Just thought if there was some sort of overtemp protection when charging at 22k this could be my problem if not functioning. Iv'e had 2 successful 22k charging sessions this month on the Podpoint I regularly use. Yesterday all seemed well when I connected, fan running and charge confirmed at 2.5 hours. Returned after that time to find it had failed and only put in 4.5kWh. Still very much at a loss to understand what is going on. I will keep trying even though it all seems a little random. Do very much appreciate your input. Thank you

@Jerry Lovegrove Hi Jerry, it might be worth contacting the dealer and advising fault still present and ask if you can borrow a different lead to try as part of the investigation process?

@Jon@Smiths could you tell me if a fan should be running when on 22k charge? Is this for cooling?

@Jerry Lovegrove Yep for cooling, the zoe battery can run the fan at any charge speed, one thing to check is your aircon gas, it could be the fan is trying to cool the battery but you have no aircon gas so when battery can't cool fast enough the BMS turns off the charging.... The battery cooler will basically turn on when ever the battery gets too warm, in the ze40 and ze50 it can also turn on to HEAT the battery in cool weather

@EV Nick I've not thought about that. No idea where I could borrow a type 2 cable for a period to try it. Guess it would be best to carry it and if I use mine and it fails, try the other one straight away. Process of elimination I suppose.

I live in the Bournemouth area. The report advised that the vehicle needed to be locked out to carryout an update.

The report states :-PEB, EV, BCB, BMS & BMS SAFETY. ECUS need updating. I have little idea what these are.

It then states that all the above were reprogramed and up to date. Charged to 100% and reset consumption to 233 miles.

There is only one other 22kw pod point local to me and I have had some success with this in the past but not since the fault developed.

One thing I have noticed is, that when I start there is a fan noise that I do not hear when a failure occurs.