I've a 2017 Zoe and am unable to open the boot on it. I have tried switching off and on engine but it's jammed and showing up as being open on the dash.
I believe there is an internal release. Drop down the back seat. Then locate what should be a plastic or rubber bung next to the lock. Remove this and you should find a lever or catch of some sort that if pulled will release. Not done this myself, but it's the sort of device you find on most cars. Good luck.
Spotted a small catch or lever on the boot lock itself when I had a closer look. Still need to crawl inside with a light to try it. Didn't have time to have a go myself. Be interested to know what you find out.
I believe there is an internal release. Drop down the back seat. Then locate what should be a plastic or rubber bung next to the lock. Remove this and you should find a lever or catch of some sort that if pulled will release. Not done this myself, but it's the sort of device you find on most cars. Good luck.