Hi All
Just bought my Zoe GT Line + from the Bradford Renault dealership, the car is 12 months old and the dealership gave the car a 12 month service before I collected it.
The problem I have is the Renault app is requesting I book the car in for a 12 month service. I have been onto custormer services numerous times to clear this and they are saying it cannot be done, Renault media said it could be done and I should email webmaster@renault.co.uk I have emailed them now twice, and they havent even responded back. It looks like Customer services are saying the dealership need to load the service and the dealership are saying this cannot be done. Just a complete nightmare. Does anyone know anybody in Renault who I can contact with some influence to get this resolved.
Richard
Following this post as I will be in the same situation soon.
I have the same problem, my car was serviced when I purchased in April and everything that should have been changed at that time was changed but the app keeps telling me to book it in for a service and the cabin filter needs changing (which was done in April) I have the service book stamped by the main dealership showing a full service but like you the app says it needs doing.