Hi folks. Apologies if this has come up before. Just took delivery of our 21 plate Z.E 50 and discovered that it will only charge for about 5 minutes on our Chargemaster home charger before it cuts out. No error message comes on it just stops. It’s set to immediate charge. if I turn the charger off and on again with the key it starts charging again but them stops after another 5 or so minutes. Renault garage charged it on their 22kw AC charger before we picked it up and claim to have had no issues.
Our home charger worked without a problem on our old 17 plate Z.E 40.
Any ideas?
Hi, my first suggestion would be to charge at a different charger to check operation. If that works correctly, I would suggest getting your charger looked at. The Zoë does have strict parameters with regards the earth, which may be causing you a problem on your home charger.