Factory order option only, cannot be added after

2020 ZOE ZE50 Perhaps most important for EV drivers, is that the Factory order option at manufacture of rapid 50kW charging - unlocking faster recharging - is available for £750 on Iconic and GT Line models. Personally unless you get substantially more than £1,000 I would reject the car, the ommision of the 50kW CCS charging ability will hurt your resale value, buyers will be searching out this industry norm, the Renault dealer made the mistake it is on them. https://www.buyacar.co.uk/cars/1511/2020-renault-zoe-prices-specs-and-release-date

If it has the ++ on the bottom part which does not open it will be max 22kwh on AC charging. You can confirm whether it is Rapid Charge by putting your registration into this Google Play App 'Check The Car' Early models of ZE50 could have had the factory option of CCS if extra was paid, the 'Play' model never had it and couldn't have it https://play.google.com/store/apps/details?id=com.hpi.checkthecar

If it is definitely NOT under warranty, I would contact CleevelyEV they are a great HEVRA Garage with a lot of knowledge of

Halfords can only regas, not diagnose or fix a/c faults. You will need a Renault Garage or HEVRA Garage such as Cleevely EV to actually diagnose & fix this as you have said you have done all the basic checks including hair dyer on

The Zoe uses the new 1234yf AC gas and it is a lot more expensive than the previous gas. A re-gas can cost the best part of £200 did you pay around that amount?

Did Heat work OK BEFORE the Regas?

What is the Ambient Temperature and What is the Air Vent Temperature? You don't have ECO mode selected do you? See what GoGreen says about poor ZOE heating https://www.gogreenautos.co.uk/how-tos/renault-zoe-heater-not-working

Standard Charger is NOT CCS, if the lower part that looks like a 'lower flap' has two '++' on it , this part is fixed and does not open for CCS

@Mark Wilkinson they have had full BEVs in the form of the Toyota RAV4 EV 1996 to 2002 and Tesla Powered RAV4 2002 for a few years, then they pioneered Hybrid Vehicles which are a great improvement on pure ICE emmisions since 2003, and they have a Hydrogen powered Mirai.

@Mark Wilkinson yes they do

For me it's the Pre Heating / Cooling from the Key Card (app is great but key card is so convenient)

@Derek Thomas If the lower part of the flap has '+ +' it is just a blank and the ZOE does not have Rapid Charge CCS capability

If the lower part of the flap has '+ +' it is just a blank and the ZOE does not have Rapid Charge CCS capability